This application is developed and integrated with our product aiming the International Roamer. Call Back application enable for routing the call through the 3rd country in order to take advantage of its lower international phone rates instead of placing a direct ‘International Call’. Unlike in a typical call where the caller dials the called party directly, in a callback scenario a caller initiates a callback and then the server dials the caller, obtains a destination number from caller via an IVR script, dials the number and connects the call. This application provides the additional revenue stream for service and enables service provider to step into the International Telco Market.
Key Features – Call Back Application
- ANI / PIN based Callback
- Dynamic IVR support
- Various Call Back Type such as SMS Based and Web Based Callback support
- Callback for registered user
- Callback for Non-registered user
- Callback for all users
- Dual Leg Billing facility
- Callback Tariff Management
- For Faster Dialing Speed dial Facility
- Fully Integrated Solution along with Calling Card
- Combined with INTS to provide roaming services
Key Benefits – Call Back Application
- Increases the our product efficiency
- Low international calling rates
- Greater level of efficiency and transparency
- Online Billing and Account Management Facility
- Flexible billing system
- No charge for busy or unanswered phone calls
- No hidden Fees