Support - NOC Service

Our Network Operation Control (also very-well knows as ‘Knock’) team work 24X7 to monitor network activities and gain vast experience by doing research on network activities.

Our NOC Support team skilled for identifying key area that has to be taken into consideration while designing network architecture. NOC - Team share this knowledge that helps our client s in constructing the competent and effective architecture.  This team also assists our client to identify the key aspects for Auditing Network Activity and that helps client to amplify ‘Network Performance’ of system. With strong experience of solving more than 500 incidents per year and supporting approx 20 different customers with heterogeneous networks, we at Panamax, have all the technical capabilities of maintaining VoIP infrastructure of the entire suite of Bridge2Call Products. We are well equipped with Voice LAB for Research & Development, Product testing, simulating problems, troubleshooting and our engineers have best of the knowledge who are trained on the latest versions of all VoIP products. Our three levels of NOC Support includes the following functionalities like