Company Profile

• Industry
  Telecommunication - Prepaid Service Provider
• Subscriber
  Extends to Hispanic, Caribbean, Asian, East European and African regions
• Integrated Solution
  Panamax - Bridge2Call
• Company Website Address
  www.telecomwsi.com
• Business Overview
  Telecom Worldwide Solutions Inc (TWSI) is a prepaid services provider that specializes in the development and promotion of branded Prepaid Telecom Service Products for International Operators. TWSI is well in USA - Telco world for Calling Card, International Top-up and E-Recharge services.

Business Challenges

TWSI has vast reseller base business and looking for comprehensive solution that manage the ‘Reseller Network’ activities and facilitates their customer for E-recharge feature. The Idea of implementing E-Recharge is to provide customer convenient and secure way to recharge account balance by making international boundaries invisible.

TWSI tied up with vast range of leading Carriers such as Digicel, Freestar, and Telephonica. As this leading carrier facilitates the customer to recharge account balance as denomination value (recharge amount) requested by customer. To meet this requirement, TWSI looking for solution that fix as well as flexi denomination facility.

TWSI also looking highly versatile solution that offers the ‘Multi Currency’ support as TWSI has huge customer base across the various continents.

TWSI wants to launch a card that allows dual facilities i.e. calling and top-up, so want intermediate solution that capable for configuring of providers; providing various types of services.

As TWSI has huge customer base across the various continents and as the continent get changes they want to provide Interactive Voice Response (IVR) support as required by customer or other benefit they wanted that solution must be highly customizable in nature, so that TWSI facilitates their customer with Dynamic - Interactive Voice Response Support.

Solution Overview

TWSI evaluate the Bridge2Call Solution and found suitable as per their need, because solution is capable to handle multiple distribution channels including Mobile POSA, Subscriber-2-Subscriber, ATM, Internet banking, any kiosks etc.

Bridge2Call develop unique Transaction Management System that acts as a highly versatile intermediate platform. This system provides features those are meant for electronic fund transfer from one account to another account and empowers service provider to avail greater control over the domestic or international payment process for prepaid wireless account. Using this application, person able to Top up account balance of relative, friend residing in same/different country. Additionally, This transaction Management system also supports the ‘Multi Currency’

Bridge2Call enhance the functionality that enables to launch combo card with E-PIN facility.

Bride2Call also customize the IVR feature and make it suitable for every continent where TWSI having their customer base.

Business Benefits

TWSI able to control the reseller network centrally and constructively and capable for emerging the reseller that provider the various types of services. Due this TWSI increase reseller base.

TWSI able to manage International Top-up and E-Recharge service in very well organized manner and become capable for rising ‘International Revenue’ and improve overall profit.